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Terms & Conditions

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We hope you like our website and can easily find you way around the site to make a purchase for your pet . If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Sweetpea & Boos' relationship with you in relation to this website.

The term 'Sweetpea & Boo', or 'www.sweetpeaandboo.co.uk' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice including price and availability information. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.
  • The display of goods on the site amounts to an invitation to treat only and is not an offer to sell products or services at any price indicated. No contract for the supply of products or goods will be deemed to exist between you and Sweetpea & Boo unless, and until, an email is sent by us to you confirming that your order has been accepted and payment has been successfully made.
  • This confirmation email amounts to an acceptance by Sweetpea & Boo of your offer to buy goods or services from us and this acceptance is effective regardless of whether or not you receive the email.
  • Sweetpea & Boo is free to withdraw from a prospective contract at any time prior to acceptance. This also applies in the case of any error or inaccuracy in respect of the goods or services, any description applied to the goods or services, the availability of the goods or services, or the order itself.
  • You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • Processing of orders - payment will be taken via Paypal and before items are shipped, funds must be cleared in Sweetpea & Boo Paypal account.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.
  • You may not create a link to this website from another website or document without prior written consent from Sweetpea & Boo.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales. This website and its content are copyright of Sweetpea & Boo © All rights reserved. Reproduction of part or all of the content is prohibited and may result in court action.
  • Ware and tear - all products are made fit for purpose and will endure normal everyday wear.  Please check your item prior to each use to make sure it is still in full working order.  Each fabric covered product is machine stitched and is strong and durable but please be advised that if pets are scratching the product then the fabric can be damaged over time.  It is not the responsibility of Sweetpea & Boo for general ware and tear. The life span of the collar will depend on the everyday activity of your pet when wearing the item.

 

Privacy Policy: Click here to read our Privacy Policy.

Limitation of Liability: Except as specifically stated on this site, neither Sweetpea & Boo nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.


Returns Policy: If for any reason you are unhappy with your item(s), you may return it to Sweetpea & Boo within 7 days of your original purchase date and we will provide a full refund. Goods must be returned in the same excellent condition as sent out and must include all original packaging. You will be required to pay for return postage and packaging unless goods are deemed faulty. Once we have received your returned item(s) you will be given a full refund via the payment method of your original transaction.  

Please view our Returns Policy by clicking here.

 

Illegal Acts: It is a crime to use a false name or a known invalid credit card to order. Anyone caught willfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law.

 

Changes in Terms: reserves the right to modify these terms at any time without prior notice. Any modification of these terms will be deemed to be effective from the date and time of posting on the Sweetpea & Boo web site.

Any further questions or comments please don't hesitate to contact us by email emma@sweetpeaandboo.co.uk