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Delivery Information

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All orders are subject to a delivery charge.  The cost of the delivery will be added to your order before payment is taken. 

All orders are sent via Royal Mail on a 1st class recorded service and will require a signature on receipt.

 

We post to the UK, Non-Mainland UK & Scottish Highlands as standard. The following delivery charges apply:

  • UK Mainland delivery via Royal Mail (next day) £4.40 (depending on weight)
  • UK Mainland Next Day delivery via Courier £7.50
  • Non-Mainland UK & Scottish Highlands (3-5 days) £10.00

FREE DELIVERY ON ALL ORDERS OVER £75 (UK MAINLAND ONLY)


We want to ensure that we provide the very best service to you, so if you have any specific delivery requests, please do call or email us and we will do our very best to meet them.

Please be aware that Royal Mail will only hold Recorded items for one week before returning them to us. If this occurs, the customer is liable for the re-delivery charge, and if the order is cancelled at this time, the original delivery charge will not be refunded.

 

International Orders

If you live outside of the UK or would like to place an order for delivery outside of the UK, please contact us via email with details and we will get back to you with a shipping cost.

 

Non Delivered Goods

If your order has not been delivered, we reserve the right to ask you to wait 15 working days before we re-dispatch the goods. All items require a signature on receipt. We reserve the right to charge for re-delivery if the package was not collected or if a re-delivery was not arranged by you on receipt of a card from the courier or Royal Mail.

We cannot be held responsible for problems caused by inaccurate delivery information supplied to us or for any delay in delivery of the goods however caused.

 

Payment

At Sweetpea & Boo we accept all major credit cards through our secure payment processing partners Paypal. A Paypal account is not needed to purchase. Please note that we are unable to send an order out until payment has been received and has cleared.