sweetpeaandboo.co.uk, site logo.

Returns Policy

Returns Policy

Here at Sweetpea & Boo we are confident you will be happy with your purchase, but should you want to return any item bought from us, we will be happy to return or exchange a product provided it is in a fully re-salable condition. 

When returning an item these conditions must be met:

Let us know BEFORE you send the item back.

Items must be in an as new condition, unopened and unused with any tags still attached.

Please note we are not liable for any packages lost in the post, and therefore suggest the item must be sent back using a trackable/recorded delivery method as it was dispatched. This is to avoid lost items and so that we can track your item.

A refund for the product price will be initiated once we have received the returned goods. The original delivery charge will not be refunded and the customer will be responsible for the delivery cost for returning the items unless there has been an error on our part or the item is faulty.

Orders are checked before being dispatched and are packaged well to avoid damage during transit, however, if your order is damaged or faulty when you receive it please notify us within 48 hours, after this time we will not accept responsibility.

Please email us if you have any questions about returns or exchanges at emma@sweetpeaandboo.co.uk or indeed to ask for our returns address.